Our standard shipping time is between 6 to 10 business days.

(Please note that delivery time may take 1-2 days longer depending on your location and any unforeseen circumstances such as customs delays.)

Yes, shipping is free worldwide without any exceptions.

Whether you're located across town or across the globe, you can enjoy the convenience of free shipping on your purchases!

If your item arrives damaged, first you have to contact us at: info@beyondprimo.com.

After that, we offer two options for resolution:

• You will receive a full refund for the damaged item.

or

• We can send you a new item at no additional cost.

Simply inform us of your preference, and we'll make it right for you!